Session 2 - From Drawing Board to Chopping Board (
May 2004 )
Session 3 – Loyality vs Profitability ( June
2004 )
This 3-part “Afternoon Tea series on CRM”
is an interactive learning forum for participants
to understand the essence of CRM and how your organization
could devise a growth strategy to leverage on your
existing relationship with customers.
This
workshop will be facilitated by our CRM practice directory
Ms Wendy Chua and invited guest speakers will be sharing
insights and experience from their CRM journey.